Dr. Josephine Do was born and raised in Houston, Texas. She completed her undergraduate education at The University of Texas at Austin in 2014 where she earned her B.S. in Human Biology. Upon graduation, she pursued her optometry degree at the New England College of Optometry (NECO) in Boston. Dr. Josephine completed her externships at a private practice in Manchester, NH, a community health center in East Boston, MA, and two Veterans Affairs Hospitals in Portland, OR and Bedford, MA. Throughout her externships, Dr. Josephine gained experience in managing ocular disease, with a focus on diabetic retinopathy, age-related macular degeneration, cataracts, corneal disease, contact lenses, dry eye treatment, and glaucoma. She made her way back to Texas for a few years and eventually to Alaska and is proud to serve the community by providing quality eye care for everyone.

Dr. Josephine is certified by the National Board of Examiners in Optometry and is member of the American Academy of Optometry, American Optometric Association, and the Texas Optometric Association.

When she’s away from the office, Dr. Josephine enjoys rock climbing, hiking, and any other activity that allows her to spend time outdoors. She is an avid Houston Sports fan

Dr. William To has multiple years of healthcare experience providing design-based ocular care, with an optometric emphasis in Pediatrics, Dry Eye Therapy, and Ocular Surface Disease.

He graduated from UC San Diego with a Bachelor’s in Human Biology and a minor in Psychology and earned his Doctorate in Optometry from Western University of Health Sciences. Dr. Will is regularly invited to several Optometric Conferences and Colleges of Optometry each year to lecture to his colleagues and students, having given over 100 lectures and written several published editorials.

When he’s not caring for his amazing patients, Dr. Will enjoys traveling every chance he gets. As a Bay Area native, he has taken on leadership roles both in the local community and beyond, serving as the Immediate Past President of the Santa Clara County Optometric Society and on several California Optometric Association and American Optometric Association committees. He is actively involved with a variety of community outreach and social programs.

Dr. Will is an avid Golden State Warriors and 49ers fan.

Dr. Katalina Yandell earned her Bachelor of Science in biology from Northern Arizona University. Not only was she one of their top students, but it was there she found a passion for helping others and giving back to her community.

Dr. Kat, who is a native Seattleite, loves to travel and jumped at the opportunity to live in sunny Southern California to earn her Doctorate in Optometry from the Western University of Health Sciences. She received numerous awards for her achievements in political activism, leadership among her peers, and passion for private practice optometry.

Dr. Kat currently serves as President of the Santa Clara County Optometric Society, and in her spare time, she enjoys reading books, traveling to new places, and playing with her cute cats Zedd and Gizmo.

Jenica joined the practice in December 2013 as an Optometric Technician and since 2018 has also held the position of Office Manager. Because of her multiple roles within the clinic, you may interact with Jenica in several departments during your visit, including pre-testing at your comprehensive eye exam, ocular medical tests ordered by the doctor, contact lens trainings, and more. She has been a Certified Paraoptometric with the American Optometric Association since August 2015, and in 2019 also obtained a certificate in Optometric Practice Management through the University of Houston’s College of Optometry, OD Excellence Program.

Jenica enjoys photography in her spare time, particularly wildlife and landscapes, and has started experimenting with macro and night sky photography. She also enjoys spending time in the garden with her boyfriend, Chris, and their animals, which include two dogs, a cat, chickens, fish, a gecko, and a very elderly turtle. Jenica was born in Southeast Alaska, and raised in Juneau.

She can be reached directly at [email protected]

Lindsey joined our team in July of 2018 with five years of prior experience as an Optician. She became our Optical Manager in 2019. Lindsey will help in selecting the right frame and lens options to meet your lifestyle, comfort, and prescription needs. In addition to helping patients with frame and lens selection, Lindsey spends her time at the office adjusting and repairing frames, dispensing glasses to patients, and meeting with frame representatives to choose the newest frames for our office. She also trains patients who are new to contact lenses about proper insertion and removal techniques and contact lens care. Lindsey was born in California but raised primarily in Juneau. In her free time she enjoys photography, anything crafty, and attempting to learn the guitar.

She can be reached directly at [email protected]

Matthew joined our team in October 2022. He is new to the optical industry, having previously worked as a Native Youth Olympics coach throughout Southeast Alaska in rural communities and local schools. During your visit, Matthew will help you choose frame and lens options to fit your lifestyle and vision needs. He also adjusts and repairs frames, dispenses glasses to patients, and trains patients who are new to contact lenses about proper insertion, removal, and lens care.

Matthew was born and raised in Juneau. When not at work he enjoys spending time with his fiance, Olivia, gardening with their cat, Zelda, and hanging out with his rabbits, Luna and Bulma.

He can be reached directly at [email protected]

Aishwarya joined to our team in April 2022 with a solid foundation in patient care and medical documentation from her previous experience as a Certified Nursing Assistant. At our clinic, Aishwarya assists in several areas: as an Optical Lab Assistant she performs frame repairs and adjustments, places glasses orders, dispenses glasses to patients, and does frame inventory; as a Paraoptometric technician, she performs pre-testing for annual comprehensive eye exams and other types of special tests that our doctors order for medical eye conditions. You may also interact with Aishwarya if you are new to contact lenses, as she helps to train patients on proper techniques for contact lens insertion and removal, and how to correctly care for contact lenses. Aishwarya was born in India, and has lived in Alaska since she was adopted in 2001. In her spare time, she enjoys being outside, whether it be hiking, camping, kayaking, or fishing. If the weather is too rough for outdoor activities, Aishwarya loves spending time playing board games with family and friends or testing out her cooking skills.

Michelle joined the practice in June of 2011 as a Patient Care Coordinator and became our Patient Accounts Manager in 2012. With Michelle’s talent for conflict resolution and her strong communication skills, she oversees the day-to-day operations of the billing department. This involves supervising and training billing staff, working with staff to ensure accuracy, resolving inconsistencies as needed, and developing ways to streamline and improve processes within the department. Her goals are to ensure timely/accurate claim submissions and claim payments, ensure accuracy of patient invoicing, and to work with patients explaining their account status/details. When discrepancies occur, she works diligently with patients, their physicians, and their insurance companies to resolve the issues.

Michelle is originally from Riverside, California. Outside of work she enjoys reading, traveling, and spending time with her family outdoors. She feels blessed to have spent time in some of the most beautiful places in America; Juneau, Hawaii, and Guam. Michelle can be reached directly at: (907) 419-8207 or by email at [email protected].

Angela has been with the practice since May of 2013 and began working in our Patient Accounts Department in 2017. Her days at the office are spent reviewing and submitting insurance claims, processing and posting insurance payments, and doing claim follow up to ensure your claims are processed accurately. With her prior experience as our lead Patient Care Coordinator for 4 years, she also has a big role in training our Patient Care Coordinators. Angela is originally from Hoonah and has lived in Juneau since 2009.

Outside of work she enjoys spending time with her husband, two cats, and being involved with her church.

She can be reached directly at [email protected].

Christy joined our billing team in July 2022. Christy will assist in many aspects of our patient accounts and insurance billing processes, including verification of insurance eligibility and benefits, claim submissions, and insurance claim follow-up. Christy is originally from Phoenix, AZ, and now lives in beautiful Lake Havasu City, AZ, with her husband, who is a pastor of two church campuses. They have a dog, two daughters, and a son-in-law.

When not working, Christy enjoys many types of crafts, including crochet, painting, sewing, scrapbooking, and graphics layout/design. She also loves to read and play board games with her friends and family.

Laurie joined our team in December 2020 with over 3 years of prior experience in the medical field. As a Patient Care Coordinator, Laurie’s goal is to make sure your visit goes smoothly from first phone call to check out. She will assist in scheduling appointments for you, answer any questions you may have, and will call your insurance to verify benefits before your appointment. Laurie was born in Alaska but grew up in Montana, later returning to Alaska where she met and married her husband, Chad. Four sons and multiple moves later, her family settled on Juneau as home base in 2015. She enjoys baking, watching true crime series, and painting. Three of her paintings are displayed at the Twin Lakes Playground. She is also a lifelong Star Wars nerd.

Kortni joined the Lifetime Eyecare team in October 2022. She is new to the world of eye care but is excited and eager to learn all she can! She has prior customer service experience working in retail, as well as hotel front office management. Her introduction to working within the healthcare field came while working as a Personal Care Assistant and Med Tech at assisted living facilities. She is originally from Idaho Falls, ID, where she spent most of her life, and has also spent time in West Yellowstone, Montana. Kortni moved to Juneau in September 2022 to start life with her fiancé, who she met in Juneau while on a trip with her best friend. Together they have three dogs, Anubis, Jax, and Bella. Kortni enjoys taking the dogs on hikes, reading, playing softball, and spending time with her fiancé.